Providence hospitals honored for patient experience, patient safety

PROVIDENCE OREGON – Four Providence hospitals have achieved 2023 quality distinctions from Healthgrades.

2023 Outstanding Patient Experience Award

For outstanding patient experience, the distinctions placed Providence Hood River and Providence St. Vincent in the top 5% of hospitals nationwide, and Providence Portland in the top 15%, according to Healthgrades. 

For this annual analysis, Healthgrades evaluated 3,138 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2021 through December 2021. Of those hospitals evaluated, 419 hospitals outperformed their peers – based on their patients’ responses – to achieve this award.

2023 Patient Safety Excellence Award

For patient safety excellence, Healthgrades place Providence Medford in the top 10% of all short-term, acute care hospitals nationwide, based on AHRQ data.

During the 2019-2021 study period, 164,592 potentially preventable patient safety events occurred among Medicare patients in U.S. hospitals. If all hospitals, as a group, performed similarly to the 2023 Patient Safety Award recipients, on average, 95,880 patient safety events could have been avoided, according to Healthgrades.