Charlene Lin, MD

She is a knowledgeable caring doctor

Dr. Lin is caring and helpful.

Very patient and easy to talk with.

Dr. Lin is very thoughtful in her answers to my questions and she has never given the appearance of feeling rushed or hurried through my appointments.

All good

So far the care for [Name(s)] has been exceptional.

Everyone was very helpful and and respectful.

Experience was very good. We had to do it by telephone. I have no computer and I had cataract surgery unable to drive. She handled my problem with exceptional understanding. Very pleased with her as my primary physician

As my wife's caregiver who completed this survey in conjunction with, we were both very pleased with Dr Lin.

Very good, care & wellbeing of patient

This was the first time meeting new primary care doctor. She didn't know me and there was much to cover. I liked her very much and think she did a great job getting up to speed with my individual needs. She brought her own unique vision to the table, enabling a fresh look at my medical needs.

This was my first visit with Dr. Charlene Lin. I found she was a good listener and demonstrated great care in what my concerns were. Her examination was thorough and she did not rush which I appreciated. I feel I am in good hands with Dr. Lin.

Personally, I feel like my provider doesn't have knowledge about alternative medicine prescribe so that my insurance can approve it. I have a [ID] and there should be be some alternative in prescribe medication. I feel like the doctor/staff doesn't take the time to do research for ease of their patient for medication alternative if one is not approve by the insurance.

My experience with this provider was good. It was a get acquainted visit, though, as she replaced my primary care provider. I don't really feel qualified at this point to complete this survey.

She is very good listener , good thorough in examings

Dr Lin is new to the practice as I had Dr Allison Foley previously. I don't feel she explains test results in a comprehensive manner. She is soft spoken and thoughtful but I feel she is hesitant to explain terms and give reasoning for a change in my health stats. She does refer easily to other specialists and blood work but I often leave confused and concerned. I've had to call the office after my visit to explain the referrals I was given. When my blood pressure skyrocketed, I was unable to get an appt for 2 weeks and ended up at urgent care. I will continue to follow up with her and try to be more direct in my own questioning. I'm hoping we can work together for my health needs.

My time with Dr. Lin was pleasant and productive. She listened to my heealth concerns and provided answers and testing when needed.

I called in multiple times for nearly a week requesting to to speak with my Dr. Or a Dr. I was willing to come in. I explained the situation. I needed a prescription cream. My Dr. Was not in office and no one got back to me after none of my many calls. Poor experience. I finally got a tele health phone call appointment with Dr. Linn. It took just a few minutes to analyze the situation and get the medication I needed. This should of happened a week earlier.

This is a brand new doctor to me. My previous doctor of over 20 years was excellent! But her new duties are assigned to cancer patients. It is going to be difficult to fill this doctor's shoes. I'm not positive this young new dictator will be the right match for me, however. Time will tell. She was courteous, professional, but didn't fully give me her reasons for ordering lab work for me, when I had already done lab work within the past two weeks! I needed her authorization for an upcoming procedure/surgery. I have a regular'get-to-know me' appointment in two weeks.

I like to talk to Dr about my problems

This was only my second visit with Dr Lin, but she was very through and pleasant. She seems quite knowable.

I love Dr. Lin I always get immediate appointments and seen as quickly as possible.

It was my 1st time seeing Dr Lin ..she was very thorough

I have only seen this doctor once. She was quiet and I don't know her at all.

This was my first apppointment with a new Primary Care Pnysician - my previous PCP wasn't going to be a PCP any longer. I think It went well and Dr. Lin was helpful and listened to my concerns.

I had Covid and needed treatment and medication quickly, Dr. Lin was able to see me and call in a prescription quickly to get me on the road to recovery.

I was establishing care with Dr. Lin. She was kind and knowledgeable. I liked her a lot!

This was my first visit with Dr. Lin. So I have to feel comfortable so I was not very open In revealing my medical background. No complaint with DR. Lin. Looking forward to seeing her on [Date]. Everyone at the facility was very helpful and courteous. No complaint.

The visit was a waste of time and $. The Dr specifically told me she didn't want to know about me and my history. She will do all the talking because she was afraid the appointment was taking too long.

Dr Charlene Lin treats me with respect and care. She's very pleasant.

She doesn't seem to know her way around the system for insurance needs.

It was my visit with Dr Lin. She was professional, knowledgeable and respectful.However, when I asked about a recommendation for a safe otc sleep aide, she didn't ask what underlying reason that I was not sleeping well. She did make some suggestions for otc. As a patient, I'm more than lab results & vital signs. Thank you

Was not happy with meeting new primary doctor at saint Jude heritage Yorba Linda

Knowledgeble & caring

Considering it was a first real visit, as this doctor took over for my previous doctor, it's fair to say she did well .

First time seeing this doctor as a new patient. She let me ask any questions I needed and answer them to the best of her ability. She set up appointments for wellness check such as mammogram CT scan Etc. And set up appointments for concerns that she could not handle with specialist. I am pleased to have her as a new primary doctor

Nothing good to say. Actually speaking to a patient advocate might help.

This was my first office visit with Dr Lin. As you know Dr Lin replaced Dr Foley as my primary care physician. During this initial visit Dr Line was knowledgeable of my medical history, established a positive doctor/patient relationship, was thorough in gathering information from me, and in providing recommendations.

My first visit with Dr. Lin for general malaise. My wife, a retired nurse, suspected a UTI but after a souple of days I pretty much recovered and am pretty much normal, but I am recovering from a head cold that I suspect was the underlying cause of all my discomfort. Dr. Lin did well In diagnosing my problems.

She is very through I am so thrilled with her care

Great experience

I had a good experience with Dr, Lin and she answered all of my questions to my satisfaction

This was a new patient visit, as my former Dr. Has taken another position within St. Jude/Providence. It appears that my medical history had not been reviewed prior to my appointment by questions I was asked. My current medical condition and treatment was not referred to at all.

Dr. Lin is my new doctor. My previous doctor was Dr. Foley. This appointment was more of a meet and greet for the doctor to get to know me as well as I get to know her. Hopefully this will turn into a good partnership as I had with Dr. Foley who had keep me pretty healthy all these years.

All was good.

Dr. Lin, was very polite and knowledgeable about my medical history. I did ask for a referral but it must have been lost in our discussion because I didn't receive that referral. I do see her again next week so I will remind her about that and try to get the referral then.

Professional and timely appointment

She was very caring and knowledgeable.

Dr. C. Lin was very patient with Me during the visit, I had very Good experience.

This was my first visit with Dr. Lin. I have chosen her as my new primary care physician after Dr. Alison Foley left her practice to venture into another medical field within St. Jude. I am highly satisfied with my first visit with Dr. Lin and look forward to many years of a relationship with her. She was so kind, professional and interested in my health concerns and the care she provided was exceptional. She is another welcome asset to the St. Jude Family.

Very knowledgeable about medications and their effects .

Dr Lin did not understand my medical issues

I love my physician she takes me seriously when discussing my care and gives me the right direction to find answers for my issues.

Dr. Lin was very professional, I thought it was odd that she had never heard of Alka Seltzer, an OTC Item that has been around a very long time. Her suggestions/steps were a little hard to follow so she typed them up.

Dr Charlene Lin is very personable.

Though this was not my regular doctor ,but I could not have asked for a better one ! However ,the receptionist/clerk could be much more polite !

Experience ok. New provider. New experience for me. May take time to feel comfortable with new md.

Dr. Lin was very sweet! She is knowledgeable and seems ready to help and get me the care I needed! I was very pleased with her! I am a new patient with her and I'm happy I chose her!

Happy with the service

Visit ended abruptly.

This Dr is new to me so I have only met her once. I did like her and will know more about the practice over time.

Dr. Lin was excellent! She "schooled" me and told me I had an allergy, and not an infection. She was stern, yet gentle.

First visit with Dr Lin Previously with Dr Foley Very pleased with Dr LIn I am very happy to have her as my new Doctor

IThis was my first. Visit. I had been a patient of Dr. Foley for years. I felt thta Dr. Lin and her staff gave me a very thorough exam.

the young girl working at the check in station at Imaging was very pleasant and the young lady that did my Mammogram was wonderful. She made me feel very comfortable and was very pleasant and I told her so. Was a nice experience today

I had an eye infection snd she was willing yo take care of it for me

She did not appear to be interested in my needs. She was very aloof and cold and not listening. She even told me I "wouldn't hurt her feelings if I wanted to find another provider" at the beginning of the appointment when I noticed she wasn't fully listening to me.

This new doctor took over for Dr Foley. I'm very disappointed with her. She is not caring and I definitely will not be returning.

No complaints

I hadn't seen a doctor for a long time, but they were courteous and didn't make me uncomfortable. Everyone I interacted with was personable and friendly yet efficient. It was a great experience.

It was ok. Wish I had been given more info about A1C results and more info about medication.

Dr. Lin was very professional and provided me with very good information and care.

The provider answered all my questions and concerns

Met for the first time. So far it has been good.

This was my first visit to Dr. Lin. I was pleased with how she handled my issues. I am looking forward to having her as my primary physician.

Dr Charlene Lin has been great. I'm so happy that she is my primary care physician. I've really appreciated all of the care that I have received recently, from staff in all of the departments I have visited.

Satisfied

All weent very smoothly

It was good I was seen for Bells Palsy. I'm glad my Dr. Was familiar with options should it not go away within 6 mos to a year. So my facial muscles nerves can return.

I would truly love to have Dr Lin as my primary doctor. She and her staff were very attentive and concerning.

Dr. Lin was very thourough and listened to all my concerns

My appointment was just an introduction as Dr. Lin is my new physician. I think she will be a good replacement for my wonderful Dr. Foley.

Dr ordered tests promptly to help identify cause of weight loss.

I met Dr. Lin for the first time at this visit, and I look forward to her providing my primary care in the future.

This was the first time I saw Dr Lin. Dr Foley was my primary doctor and has taken another opportunity and Dr Lin is now my new primary doctor.Dr Lin was very professional, polite and knowledgeable.

Dr. Lin was very helpful and thorough. I enjoyed meeting her.

I came in with bad congestion and cough. She ordered x-rays to make sure I didn't have pneumonia and to assess my lungs. The radiologist found I have bronchitis in the left upper chamber. The doctor prescribed antibiotics and cough suppressant. Within two days my symptoms were under control and felt 100% better. I'm glad I made the appointment.

This was my first visit with a new Dr. And she went above and beyond my expectations helping me and listening to all the things I needed. It was a great experience and I am glad I chose her as my new Dr.

Dr. Lin was very patient, kind, and professional.

I have been switched to Dr. Lin upon Dr. Foley leaving practice. Dr. Lin is no adequately trained to be my doctor. I know there is an adjustment, but she couldn't find my blood work results from last year and seemed unsure of everything. At my age I would prefer a more knowledgeable doctor.

Dr. Lin was very professional and addressed all my questions and prescribed the appropriate medications to help me.

Significant problem occurred with this interview. I was asking for medication to help with a Covid outbreak. She did provide a prescription, however I was a complete stranger to her and yet she attempted to try to remove one of my standard medications, without knowing me, or even asking why I was taking it. It seemed highly anapropriate when I was not her patient and she knew nothing about me other than my medical records.

Dr. Charlene Lin is my new providerFor the first meeting I feel she is careAnd patient.

This was my first visit with Dr. Lin and I was very impressed with her.

Very thorough appt. Was able to make app quickly very courteous receptionist and physicians assistant, physician very attentive

Everything was good, keeping up the good work!!!

This was my first visit / I'm a new patient.

Excellent

ALWAYS EXCELLENT CARE WITH MY.PROVIDERS, ALL MY DOCTORS AT ST jJUDE MEDICAL HERITAGE GROUP!!I KNOW THEY CARE AND IM 75, SO HAVE HEALTH ISSUES.THE DOCTORS, NURSES, ASSISTANTS ARE INCREDIBLE AND REALLY TREAT ME LIKE FAMILY!

This was the first visit I had in meeting with Dr. Lin. She was very thorough and competent during this visit.

Very knowledgeable

It was my first visit with Dr. Lin. I found her knowledgeable, easy to talk to, and kind.

I felt really rushed with my appointment. Dr. Lin mentioned 2 times about her time. And I waited 25 minutes to see her. It was not a good appointment for me. It was to establish me as a patient, and I felt the appointment was being rushed not to mention her talking about the time more than once.

My experience with Dr. Ajit Is outstanding. Dr. Ajit Is the finest, most competent, caring and Intelligent physician to care for me. Dr. Ajit diagnosed a very serious and difficult tumor which Improved my life significantly. I am forever indebted to her. The treatment from Dr. Lin was excellent and she instantly diagnosed and completely cured my problem. I am extremely satisfied with Providence St. Jude Heritage Medical Group. All interaction with everyone employed at Providence was polite and helpful.The design of your location is outstanding. It is very comfortable and very pleasant. I am 81 and have been to many different hospitals either with my parents or for care of friends and other relatives. I believe Providence is the only one for me. My wife uses [ID]. That is a very beautiful place, but because of the consistent positive and helpful service I have with Providence I choose to continue with your Group. And Dr. Lin was very helpful as Dr. Ajit was booked that day and I could not wait.

That was my first visit with Dr. Lin

She told me she was confident enough because of all the medical issues I have. And never treated me for my issue. Then said to come back in 3 months.

Very caring

Dr. Lin is a competent responsive care provider.

Very good

Very professional. Friendly

Was not comfortable with Dr. Lin. She did not seem like she had any idea what was going on with my elbow. She tried to get me into a Orthopedic Doc for issue determination and the doc said they don't do that so she referred me to the St. Jude Emergency room. DIdn;t think she really did anything except move me down the road.

Dr Lin was helpful and thorough in reviewing blood test and ordering appropriate tests and reviewing them in a timely manner to address my medical concerns and conditions. She and her staff also provided great assistance and follow up with referrals as well as the use of the providence app to ensure it was working properly.