Helen B. Kwak, NP
Fullerton, CA 92835
- Mission Heritage Medical Group and Affiliated Physicians
- St. Joseph Heritage Medical Group and Affiliated Physicians
- St. Jude Heritage Medical Group and Affiliated Physicians
St. Jude Heritage Fullerton - Plaza
2141 North Harbor Boulevard, Suite 25000, Fullerton, CA 92835
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- US Family Health Plan - TriCare
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California State University, Long Beach
Community Reviews
At Providence, we're dedicated to providing you quality, personalized health care. We are constantly striving to optimize your experience.
As part of ensuring you have a positive experience with Providence, our online provider directory includes ratings and patient comments for select providers. More about our survey.
Overall, I am happy with the care I am provided. In a perfect world it would be nice if there was more time for doctors to work with the patient portal. I feel the portal can be a very useful tool that would expedite the diagnosis and treatment plan of action. I am sure there are many people within the Providence structure that monitor many data points.
Providence Patient
Ellen was very courteous. I would have rather seen Dr.Pang, but Ellen seemed knowledgeable, also. I'm not sure I want to take the medication she prescribed, since one of the side effects counteracts a medication I'm already taking. And I'm VERY satisfied with that med.
Providence Patient
Helen is very good at answering questions and shows clear understanding of my concerns. I appreciate the Bone Health program available at Providence.
Providence Patient
Helen projected she had a busy schedule. I felt she wanted my appointment to be in-out.
Providence Patient
It's always good experience so far.
Providence Patient
I am impressed with how the quality of care and how effective the provider is in maintaining a timely schedule.
Providence Patient
Excellent care and knowledge
Providence Patient
Helen Kwak is very pleasant and comfortable to work with. She is competent and caring.
Providence Patient
She was excellent and talked to Dr Ngo during the visit regarding prescribing a medication for my arthritis.
Providence Patient
I am extremely grateful to her for taking good care of me while I was ill.
Providence Patient
This was a yearly checkup for lupus.
Providence Patient
I hav e all good about the service And I thank you
Providence Patient
This was a zoom visit. Everything was fine.
Providence Patient
The attention, care and advice I receive from Nurse Kwak is an truly important piece of the total healthcare program provided to me by my St. Jude Heritage Medical Group practice. As a patient with an autoimmune disease (the treatment for which can put me in life-threatening situations not experienced by individuals with healthy immune systems) careful attention to all details of my care, in a thorough wholistic manner, is critical to my well-being. I know I can trust Nurse Kwak to be cognizant of and to meticulously consider each component of my care, including the potential interaction between complex medication therapies. She is also aware of and gives thought to and advice for how the psychological aspect of life with an autoimmune disease can impact the quality of a person's daily life and their ability to comply with medical protocols and to overcome obstacles. I am therefore given the benefit of being better able to live a full and productive life despite my health challenges. Having total confidence in the quality, integrity, highly informed compassionate care I receive from Nurse Kwak gives me invaluable peace of mind. I do not believe I could be in better hands than the rheumatology practice of Dr. Shirley Pang and Nurse Helen Kwak.
Providence Patient
Provider was friendly and nice.
Providence Patient
All good
Providence Patient
So far so good.
Providence Patient
They are very caring medical professionals. Their primary concern is always how to improve their patient's condition. I'm very thankful to be under their care.
Providence Patient
She had a really great personality and very good doctor. She answered my questions, but she explained things in such a great manner..
Providence Patient
Very amazing doctors! They truly do care about a patient's health.
Providence Patient
I have one the best rheumatologist ever and her team. She is one the kindest, and professional doctor in this field.
Providence Patient
I usually see Dr Pang so this was my first time with Helen Kwak. Seamless transition!
Providence Patient
It's all good.
Providence Patient
I had some additional questions regarding the medication she subscribed to me after my follow up visit with her, so I messaged her on the portal, and she was very responsive to my questions and gave me some options to consider for my condition.
Providence Patient
I come to the office every six months each time I am treated with such a courtesy can ask any question that will be answered right away I don't wait for a long time and my doctor Patel is an awesome young woman making me feel at ease the entire time especially when you're a little nervous!!!
Providence Patient
Happy with my health care experience.
Providence Patient
Dr. Helen has always been very flexibly and understanding when it comes to treating me as a patient. Dr. Always makes sure my health is not at risk when tacking medications. I appreciate the fact her attentions to all my health issues. I feel honored to have Dr. Helen as my arthurites doctor.
Providence Patient
I have a very good experience with all the health care providers here they are very caring people and knowledgeable
Providence Patient
She is great! I am very pleased with the care I receive from this office. I am blessed to have great healthcare!
Providence Patient
Very professional, and very kind.
Providence Patient
Helen Kwak has been very pleasant and efficient during my visits with her. She is comfortable to work with.
Providence Patient
Helen was very friendly and easy to talk to. She was thorough and very professional. I enjoyed seeing her.
Providence Patient
Requested Dr Kwak to check with Dr Patel (out on maternity leave) to refill my [Name(s)] prescription and she was very helpful and informative.
Providence Patient
Ms. Kwak is very efficient and knowledgeable about my arthritis. She listened to my concerns and has completed an Outpatient Referral Form for me to see a Podiatrist to assess my foot probem. She is very thorough and follows up in a very caring manner.
Providence Patient
I had a concern and I felt dismissed and unheard. She did not ask thorough enough questions before assuming everything was fine with me. Felt rushed
Providence Patient
Everything is good!
Providence Patient
The doctor reviewed and explained the improvement in my bone density tests and help to understand them.
Providence Patient
They are always professional and on top of my care
Providence Patient
Helen was very thorough and answered all my questions.
Providence Patient
I am 65 years old with lots of ongoing conditions. I've been around a lot of PAs and doctors--probably at least five in my lifetime. Ms. Kwok has a mind like a steel trap! This PA shows attention to detail and awareness of my various conditions in a way I have not seen from any other provider. This PA is relaxed and very aware. I know PAs are just crazy busy but this PA makes it look easy. Why? Because of vastly superior organizational skills and attention to detail. All with a calm I have not seen. Beyond awesome.
Providence Patient
I just love love love my Doctors. They are all so caring and kind. Also when I ask a question they are always so quick to respond with wonderful answers. Thank you for my Doctors.
Providence Patient
The doctor was filling in for my regular doctor. She was attentive and helpful.
Providence Patient
Outstanding service as always!!!
Providence Patient
PA Helen Qwak saw me for the first time due to Dr. Patel's maternity leave.I was very impressed.She took good care of me.
Providence Patient
I always satisfy with the care and treatment this place is giving to me for more than 15 years
Providence Patient
Excellent Doctors and excellent service !
Providence Patient
Dr. Helen Kwak was very helpful and proactive in providing information and medication needed to reduce the inflammation In my eyes due to [ID] My flare up is due to being [ID] positive. This is a welcoming positive change from the past care I have received from Dr. Jay Kim.
Providence Patient
Everything was good.Excellent Doctor
Providence Patient
My regular provider was on maternity leave, but the fill in was satisfactory.
Providence Patient
First time seeing this particular Dr. And it was a very pleasant experience.
Providence Patient
Provider cares about patient's and responsive to my needs.
Providence Patient
Wonderful doctors.
Providence Patient
Great visit
Providence Patient
The entire experience was fantastic! The provider listened to all of my questions and concern, and answer everything without hesitation. Scheduling the appointment was a breeze, and everyone showed a significant amount of concern. Using the portal was another benefit. Every time I sent a question was answered within a few hours! I can't say enough positive comments about this facility!
Providence Patient
Very informative
Providence Patient
The best
Providence Patient
Nurse Kwak was knowledgeable, thorough, attentive and helpful. She made me feel confident in the high quality care I continue to receive through Dr. Shirley Pang's office. Nurse Kwak made me feel as though she genuinely cared about my health outcomes and addressed my concerns in a professional manner that gave me motivation to continue to pursue supportive lifestyle changes. I am grateful for her care.
Providence Patient
Dr Patel and Helen kwak and this office have always very helpful and work with as a patient.
Providence Patient
I saw Helen because Dr. Patel was on leave. She treated me with warmth, respect and care. I am glad she is available as an alternative.
Providence Patient
My experience with this Dr. & her staff was extremely pleasant. Thank you so much for your understanding & willingness to accommodate my needs!
Providence Patient
Good experience,caring, knowledgeable in her field
Providence Patient
Always easy to communicate with this office and the doctor
Providence Patient
Helen Kwak obtained a specialist authorization for me the same day.
Providence Patient
Very knowledgeable. Things change , dx changes and always give good advise.
Providence Patient
Great service overall.
Providence Patient
It was my first time seeing PA Helen Kwak and I was impressed with her knowledge, courtesy, and willingness to listen to all my medical concerns. She gave me great helpful advice and tips. Thank you PA Helen Kwak for making it a very positive experience for me.
Providence Patient
Everyone was helpful, pleasant and professional
Providence Patient
She was extremely caring about my condition and answered all my questions. She was very thorough with my care. I was very pleased with the care I received.
Providence Patient
I really liked her.She explained everything so I could understand her.
Providence Patient
Not alll Providence health care providers are as excellent as Dr. Shivani Patel and Helen Kwan. They are the gold standard in availability to respond and attentiveness during visits.
Providence Patient
No problem with Dr.
Providence Patient
I am very happy with my provider
Providence Patient
Dr. K was very caring inthe way she treated me.
Providence Patient
I am very happy with the doctors. Lab staff. X-ray staff and communication.
Providence Patient
All good experience
Providence Patient
Allwent well and I was satisfied with the visit.
Providence Patient
I like seeing Helen Kwan. She. Is very thorough
Providence Patient
Always listens to my concerns. Explains test results.
Providence Patient
I felt my condition was taken seriously and I was offered appropriate care to alleviate the symptoms I am having. I was treated with care and compassion.
Providence Patient
I am completely satisfied and delighted with the care and attention I received from Dr. Patel as well as Dr. Kawk, the PA.
Providence Patient
Very good...I can honestly say that over the years I been treated very well from everyone at your facility and I been very happy with everyone. Thank you very much!!!
Providence Patient
Though it was my first appt with this provider, I felt comfortable and at ease with her. She is attentive, engaging and confident and has a winning smile. All good qualities for me.
Providence Patient
Always there when you need anything
Providence Patient
Friendly n concerned
Providence Patient
Ms. Kwak was professional, knowledgeable and kind. Treatment was helpful and appropriate for my needs.
Providence Patient
Dr Patel had an order for knee injection on file for me and Dr Kwak was able to do the injection and gave me instructions clearly to help with h any pain. Thank you !!
Providence Patient
I have great help always
Providence Patient
Caring and knowledgeable.
Providence Patient
All was good
Providence Patient
It was excellent. Very professional.
Providence Patient
Helen NP is an excellent health care provider. Very informative and helpful for all of my health issues.
Providence Patient
Very professional
Providence Patient
My experience with Dr. Helen Kwak has been exceptional. From the time they called me back to the room, Dr. Kwak was already waiting for me reviewing my records. She was very understanding and compassionate to my needs and explained everything in detail. I was seen promptly to my appointment time. I can't say enough about how great this doctor is. Dr. Kwak is how all doctors should be. I would proudly recommend her and her office.
Providence Patient
Very satisfied with visit - first time w this Nurse practitioner- she was very professional, friendly and really seemed to care about my health
Providence Patient
Clinical Interests
- Acute Arthritis
- Ankylosing Spondylitis
- Arthritis
- Arthritis Of Multiple Joints
- Arthropathy
- Biologic Therapy For Rheumatologic Diseases
- Bursitis
- Calcium Pyrophosphate Deposition Disease
- Carpal Tunnel Syndrome (Cts)
- Crest
- Crystalline Arthritis
- Dermatomyositis
- Discoid Lupus Erythematosus
- Enthesitis
- Fibromyalgia
- Giant Cell Arteritis
- Gout
- Granulomatosis With Polyangiitis
- Inflammatory Polyarthropathy
- Joint Injection
- Maternal Collagen Vascular Disorder
- Maternal Lupus
- Microscopic Polyangiitis
- Mixed Connective Tissue Disease
- Myositis
- Neuropathic Arthritis
- Non Surgical Management Of Osteoarthritis
- Osteoarthritis
- Polyarteritis Nodosa
- Polymyalgia Rheumatica
- Polymyositis
- Post Infectious Arthritis
- Pseudogout
- Psoriatic Arthritis
- Pulmonary Sarcoidosis
- Raynaud's Disease
- Rheumatoid Arthritis
- Sarcoidosis
- Scleroderma
- Septic Arthritis
- Sicca Syndrome
- Sjogrens
- Systemic Lupus Erythematosus
- Vasculitis
I will not see this Dr again!
Providence Patient