Michael J. Cruz, MD

It took me a long time to get on this specialist's calendar but I liked his treatment and professionalism very much.

He listened to my concerns and examined the situation, explained his diagnosis, and advised me to use an appropriate medication to deal with it.

My ENT provider is great. One of the nurses before I had my procedure was very rude. Other than that, the after surgery nurses and the doc were fantastic.

Dr. Cruz and staff were exceptionally professional and courteous. The only complaint I may have is regarding the exorbitant wait time to see him. 10 months for a surgical referral.

This was my first appt. So I had to wait a few months which was understandable. I'm glad I finally got in the Dr. Help me understand and what the next process will be to see more of what is going on. I'm hopeful I can get relief.

The doctor was very helpful and friendly, answered all of my questions

All was professional.

Dr. Cruz and his staff were really nice and he is very knowledgeable. He answered all of my questions and explained things very thoroughly.

Dr. Cruz is awesome. Spokane ENT is the place to go.

Dr Cruz is awesome. He has really improved my sinus and allergy problems.

My only concern was the amount of time that it took to get the first appointment around 6 months and I was not scheduled to see Dr Cruz until April very thankful they were able to work me in exceptional people from start to finish Thanks

I am impressed with Dr Cruz and his staff. Thank you

Very good Doctor and a nice person

Very impressed with this provider

Good experience with Dr Cruz and the staff

Everyone was kind sweet and certious and kind

This doctor addressed all my health concerns. Very helpful. Only doctor that has helped so far with this problem.

Dr. Cruz has really helped my sinus issues and has not shuffled me to another doctor.

Dr Cruz met all of my expectations and provided a possible solution for my issue.Laci in scheduling was fantastically helpful and was able to promptly answer my scheduling questions.

Dr cruz is personal and a wonderful person and doctor.

Dr Cruz is great.

Super nice gentleman, obviously highly knowledgeable

He looked over my record before the appointment and showed a personal interest in me.

Dr Cruz was helpful and an excellent physician. He was also kind.

Everyone on the team are top n notch

Excellent care, very reassuring

Good

Overall my visit with dr Cruz was great.

Dr. Cruz is courteous, kind, knowledgeable and patient--all the things you'd want in a medical professional.

He was very kind and listened to my concerns.

Appreciate this ENT specialist. I'm aware they are really busy these days. My thanks.

Dr. Cruz was easy to talk to.

Dr Cruz is very knowledgeable and listens. I am grateful that he is on my care team

Dr Cruz is awesome

It, was a good experience.

Dr. Cruz does a great job

Dr Cruz is professional and good communicator

Dr. Cruz was great! He was on-call when I phoned in and got me in 1st thing the next morning.

Dr. Cruz goes out of his way to explain what is going on and how to remedy the problem.He is thoughtful and easy to talk to.Great doctor!

Dr Cruz was so very kind and caring. Everyone in the office was awesome!

I appreciated his manner, patient interaction, and willingness to listen and explain

For my followup app later this month there was a lady and gentleman that helped with my scheduling, I don't recall their names, but they were Extremely helpful. I had a narrow window due to traveling from Wenatchee, including a friend that lives in Spokane and attends my appts with me, and Dr. Crewes schedule was a bit hectic but they made it happen and I greatly appreciate them. Dr. Crewes and his tech both have great demeanor's. Good people.

Dr. Cruz was amazing. I have had appointments with other ENT specialists and they were quick to discount my concerns and go straight to surgery. Not Dr. Cruz! He was so kind, listened to my concerns and gave a variety of options. He was very honest and determined to find a solution to my medical issue. I 100% recommend him to anyone looking for a doctor that listens and doesn't push a certain agenda!

It was good. Dr. Cruz was a good communicator and showed real interest in helping me.

Provider was great but the appointment took 4 months and 3 days before they called and rescheduled which took another 4 monthsa little frustrating

It would be nice if appts were more available. Great doctor!

This was my first visit in this clinic with Dr. Cruz. He listened and requested an X-ray and scan to rule out serious problems. Scheduled with him to figure out relief from a chronic issue. Just beginning this process which went well on the first visit.

Dr. Cruz is fantastic. He gave me so much good information that was so helpful and I'm gonna get back to him in six months

It took almost 6 months to see this specialist. I think he is probably a great doctor. He checked my ear nose throat. I think he found all three and that was about it two things probably affect us. He looks at me 83 year old man a heart that could quit any day and things look good enough or the VA hospital doesn't pay him enough to spend time on me, he looked at me said I was fine. Set me out the door. I understand the process.

Dr. Cruz explained the procedure he was recommending and why he felt this surgery would help me. I appreciated his care and concern over the questions I had to help me understand the procedure.

Great listener and an obvious expert in his field

Thank you for your ease and thorough explanation

Dr. Cruz listened to my problems and helped me with treatment.

Excellent discussion and care.

Dr Cruz took the time I needed to explain what will be happening for my upcoming operation and what to expect. He is a very smart and nice person, I have faith in him

Exceptional Dr !!!

DR Cruz is very thorough and efficient

Dr. Cruz was very professional and helpful to address the issues I had questions about.

Dr Cruz was Very easy to talk to